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February 2018

Why Emotional Intelligence (EI) is Important in the Workplace

February 27 @ 11:00 am - 1:00 pm
First National Bank Conference Room, 259 W 9th Street
Durango, CO 81301
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$97 Sold out

Learning Partners: Dr. Barb and Suzanne Phare
Course: Why Emotional Intelligence (EI) is Important in the Workplace
Start Date:  February 27, 11AM-1PM
Duration: One class on February 27
Description: Join us to learn about the importance of EI in your work.  If you want to understand how to separate yourself from the emotions of those around you, effectively handle conflict, remain calm during emotional outbursts from co-workers and subordinates, or connect

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How Do We Get in Our Own Way As A Manager?

February 28 @ 8:30 am - 10:00 am
Durango Public Library, 1900 East Third Avenue
Durango, CO 81301 United States
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Learning Partners: Dr. Barb and Suzanne Phare
Course: How Do We Get in Our Own Way As A Manager?
Start Date:  February 28, 8:30 - 10:00AM
Duration: One class on February 28
Description: Sometimes our patterns of behavior keep us from leading others well. Learn to recognize, understand and work within your current limitations.

Register at: http://web.durangobusiness.org/events/5PART-MANAGEMENT-SERIES-1713/details

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March 2018

Value of a Concise Message

March 7 @ 8:30 am - 10:00 am
Durango Public Library, 1900 East Third Avenue
Durango, CO 81301 United States
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Learning Partners: Dr. Barb and Suzanne Phare
Course: Value of a Concise Message
Start Date:  March 7, 8:30 - 10:00AM
Duration: One class on March 7
Description: We share and ask for so much information yet rarely have time to read long emails, listen to verbose voicemails, or waste time elaborating on what we are trying to say. Get some guidance on ways to shorten and improve your message.

Register at: http://web.durangobusiness.org/events/5PART-MANAGEMENT-SERIES-1713/details

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What is Customer Service?

March 14 @ 8:30 am - 10:00 am
Durango Public Library, 1900 East Third Avenue
Durango, CO 81301 United States
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Learning Partners: Dr. Barb and Suzanne Phare
Course: What is Customer Service?
Start Date:  March 14, 8:30 - 10:00AM
Duration: One class on March 14
Description: Really, it's different for everyone. We will look at how we define customer service, what is good and bad customer service, and how to have a win-win connection between you and your customers.

Register at: http://web.durangobusiness.org/events/5PART-MANAGEMENT-SERIES-1713/details

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April 2018

Formulating Fiercely Fabulous Feedback

April 4 @ 8:30 am - 10:00 am
Durango Public Library, 1900 East Third Avenue
Durango, CO 81301 United States
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Learning Partners: Dr. Barb and Suzanne Phare
Course: Formulating Fiercely Fabulous Feedback
Start Date:  April 4, 8:30 - 10:00AM
Duration: One class on April 4
Description: Learn how to get the message across without sparking a wave of emotions that render our feedback useless.

Register at: http://web.durangobusiness.org/events/5PART-MANAGEMENT-SERIES-1713/details

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What You CANNOT Do As A Leader

April 11 @ 8:30 am - 10:00 am
Durango Public Library, 1900 East Third Avenue
Durango, CO 81301 United States
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Learning Partners: Dr. Barb and Suzanne Phare
Course: What You CANNOT DO As A Leader
Start Date:  April 11, 8:30 - 10:00AM
Duration: One class on April 1
Description: Modeling the behavior you want to see in your employees is one of the best ways to lead. This class will help you with what NOT to do as a leader.

Register at: http://web.durangobusiness.org/events/5PART-MANAGEMENT-SERIES-1713/details

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